Shipping & Returns
Returns & Refunds Policy:
You may return an item in new, unopened/unused condition within 30 days of delivery for a full refund. You will be responsible for the cost of the shipping when sending an item back. If the return is a result of our error (you received an incorrect or defective item, etc.) please contact us and we will send you a Pre-Paid label to send it back. You should expect to receive your refund within 24-48 business hours of the receiving of the package in our location, however, in some cases it may take longer depending on your credit card issuer processing time.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may cancel your order at any time as long as your order did not ship yet. If your order is shipped we cannot cancel the order until we receive the package back from you.
- All orders are usually shipped within 1-2 business days after payment has cleared. A tracking number will be sent to the e-mail address that you provided in our checkout system.
- All domestic packages will be shipped via USPS or UPS based on the most economic service. Estimated delivery could take up to 10 business days.
- We offer FREE Shipping For All Domestic Orders.
- Shipping Charge may apply to orders being shipped to the following states and U.S. Territories; HI, GU, AK, AS, PR.